-
-
- Download App
By clicking on Schedule a Demo, you acknowledge having read our Privacy Policy
By submitting the form, you acknowledge having read our Privacy Policy
Today, it’s hard to imagine shopping without the help of ratings and reviews about the products and services. According to consumer research conducted by Deloitte and Touche LLP, the majority of shoppers (around 75%) use reviews to discover and evaluate products. From food and beverage and apparel, to health and beauty, reviews play an important role in the buying process for customers.
Shoppers today not only view ratings before they make a purchase, but also leave a review after they have purchased and used a product. Studies show that the number of reviews submitted increased nearly 11% year over year since 2019. With reviews, shoppers are not only converting faster, but are known to spend more money too. This lift in revenues per visitor has seen a steep rise in recent years. But, increasing sales and profits aren’t the only thing that reviews can improve for your business. Brand retailers have reported that reviews have an impact beyond the product pages online. Many times a good review directly converts into increased in-store sales too.
A vast majority of shoppers research products online before going to the store to purchase them. Consumers often turn to ratings and reviews when they are in the decision making phase of the final purchase. Reading a positive review from an existing customer gives them the confidence that the product they chose is working well for others too. Studies have also shown that reviews have the ability to influence consumers to buy a more expensive product than they had planned.
Don’t forget to check: Gain Greater Business Reach With Lokaly Buyer App
You may be surprised to find that it’s not only the positive reviews that influence purchases. Many shoppers say that negative reviews are just as important in their decision to buy. It helps them build a pros and cons list (mentally, subconsciously) and the final decision to buy a product is based on complete information. This increases their confidence in their purchase and your product.
Having reviews displayed on your site is a great first step to winning over your customers. It improves one of the most valuable assets a business can have in today’s retail landscape – trustworthiness.
Lokaly is a mCommerce solution that offers online ordering and delivery. We took it globally so that businesses can get their branded mCommerce product and use amazing features as their own. Lokaly can customize the product as needed, to suit your brand. The goal is to provide any small to medium to large business a platform that they can own. Now you can own the product. The Lokaly white-label solution is created for many businesses in India and now we have started offering it for businesses across the globe.
© Copyright 2026 www.lokaly.in | All Rights Reserved
In case of Single Brand Store model, on purchase of Core module you get license to operate one store location. You can always purchase additional store licenses in case you have a multi-location model. In case of Aggregator Model there in no restriction on the stores you can add.
Create and manage a professional product catalogue for your online store with complete item details designed to improve browsing, ordering, and customer experience.
Configure essential store settings to match your daily business operations and deliver a smooth customer experience. Easily control how your store functions from one central dashboard.
Lorem, ipsum dolor sit amet consectetur adipisicing elit. Sint quidem nulla dolor architecto adipisci laudantium ducimus aliquid nobis nostrum. Quisquam voluptate quae delectus harum minima cumque nemo, rem blanditiis non.
Maintain complete control over your customer database and deliver better service through an organized customer management system built for daily operations.
Control staff access efficiently with a flexible user management system designed for secure and smooth store operations across multiple roles and teams.
Manage incoming orders efficiently with a complete order processing system designed to help your store handle daily operations faster and more accurately.
The Store Admin can do the following for each order placed:
Get complete visibility into your business with ready-to-use reports designed for Super Admin and Store Admin users. Monitor sales, orders, customers, and operational activity from one centralized dashboard.
Super & Store Admin Reports
Additional Super Admin Reports
Lorem ipsum dolor sit amet consectetur adipisicing elit. Voluptatibus consequuntur rerum ducimus, unde accusantium officiis ea dolore ad natus consectetur vel voluptate, quibusdam repellendus fuga officia in eaque dolorum consequatur!
Lorem ipsum dolor sit amet consectetur adipisicing elit. Voluptatibus consequuntur rerum ducimus, unde accusantium officiis ea dolore ad natus consectetur vel voluptate, quibusdam repellendus fuga officia in eaque dolorum consequatur!
Lorem ipsum dolor sit amet consectetur adipisicing elit. Voluptatibus consequuntur rerum ducimus, unde accusantium officiis ea dolore ad natus consectetur vel voluptate, quibusdam repellendus fuga officia in eaque dolorum consequatur!
Lorem ipsum dolor sit amet consectetur adipisicing elit. Voluptatibus consequuntur rerum ducimus, unde accusantium officiis ea dolore ad natus consectetur vel voluptate, quibusdam repellendus fuga officia in eaque dolorum consequatur!
Lorem ipsum dolor sit amet consectetur adipisicing elit. Voluptatibus consequuntur rerum ducimus, unde accusantium officiis ea dolore ad natus consectetur vel voluptate, quibusdam repellendus fuga officia in eaque dolorum consequatur!
Lorem ipsum dolor sit amet consectetur adipisicing elit. Voluptatibus consequuntur rerum ducimus, unde accusantium officiis ea dolore ad natus consectetur vel voluptate, quibusdam repellendus fuga officia in eaque dolorum consequatur!
Lorem ipsum dolor sit amet consectetur adipisicing elit. Voluptatibus consequuntur rerum ducimus, unde accusantium officiis ea dolore ad natus consectetur vel voluptate, quibusdam repellendus fuga officia in eaque dolorum consequatur!
Lorem ipsum dolor sit amet consectetur adipisicing elit. Voluptatibus consequuntur rerum ducimus, unde accusantium officiis ea dolore ad natus consectetur vel voluptate, quibusdam repellendus fuga officia in eaque dolorum consequatur!
Increase conversions and repeat purchases with a flexible promotions system built to attract new customers and reward loyal ones. Create and manage offers with complete configuration control from one dashboard.
Customize your customer portal and mobile app experience with flexible configuration tools that help you control branding, layout, content, and product presentation without development effort.
Grow sales and acquire new customers with digital gift vouchers that customers can purchase and share with friends, family, or colleagues for shopping at your store.
Offer an app-like shopping experience without the cost and complexity of publishing mobile apps on Google Play or Apple App Store.
Build trust and improve service quality with a built-in review and rating system that captures customer feedback after successful order fulfillment.
Handle customer refunds smoothly with a flexible refund management system designed for full or partial refunds during or after order fulfillment.
Improve convenience and customer retention with a built-in digital wallet that allows customers to add funds, pay faster, and manage balances easily.
Increase repeat purchases by letting customers save products for future buying through smart wishlists with reminders and quick reordering options.
Generate recurring revenue by allowing customers to subscribe to products and receive scheduled deliveries automatically with flexible plan options.
Designed for restaurants, cafés, cloud kitchens, and food brands that need menu customization, choices, and add-on ordering options.
Stay in control of your stock with a complete inventory system built to manage product quantities, movement, alerts, and item availability efficiently.
Grow repeat sales with built-in marketing tools that help you create, schedule, and track campaigns across multiple customer communication channels.
Expand into B2B selling with a dedicated wholesale module that allows approved buyers to access special outlets, pricing, and purchase terms.
Manage your delivery workforce efficiently with a dedicated rider module designed to streamline last-mile operations, access control, and delivery performance tracking.
Offer secure and seamless online payment experiences with support for multiple payment gateways and flexible transaction workflows.
Improve communication and customer experience with built-in chat that connects customers, store teams, and delivery riders during the order journey.
Give customers complete delivery visibility with real-time rider tracking directly on the app using interactive map functionality.
Enable in-store billing and checkout with a built-in Point of Sale system that removes the need for separate POS hardware or software.
Built for pharmacies, medical stores, and healthcare retailers that need prescription-based ordering with secure document handling.
Streamline restaurant dine-in operations with an integrated ordering workflow connecting Captain, Kitchen, and Cashier for faster service and improved guest experience.
Improve order fulfilment speed and accuracy with a dedicated Picker App designed for quick commerce, warehouse, and store operations.
