As technology advances, customer demands for the latest tech increase too. For businesses, keeping up with the latest tech trends ensures that you can give your customers what they want. It also help retain a competitive edge and embrace the fast-paced changes to stay relevant in the industry. If your business does not keep up with the changing technology, you face the risk of being left behind.

Here are a few ways in which you can keep your business up to date with the latest technology:

Be prepared

It is essential to offer you’re your customers with products and services built with the latest technology. Innovating and improving products and services with the latest technology prepares your business for the future. Web technology, Mobile applications and new features such as AI, VR and AR can dramatically add value to customer experiences.
 
Don’t forget to check: How To Bulletproof Your Digital Business With Technology

Follow trends

Technology update is not a one-time thing. It keeps evolving. New trends are constantly around the corner. Having all this information gives you an insight into what you should include in your business growth strategies. Following latest trends will ensure that you are ready for what the future may bring in terms of technology.

 

Check out the competition

With competition getting fiercer, it is getting more and more important to understand what technology are others in a similar business using. This will ensure that you and offering similar or better services to your customers with advanced technology solutions. Checking out the competitors will help you strategize better about your tech strategy.

Keeping your business updated with the latest technology is beneficial in many ways. It enables businesses to offer better services to their customers and stay relevant in a fiercely competitive business world. Latest technology will ensure that your business is future ready.

As smartphones become more accessible and high-speed internet is no longer a premium infrastructure in many countries, users are now directly connected to the internet. This easy access to the internet has given a boost to mobile shopping. Many brands are hence embracing mobile commerce on top of the eCommerce platforms. Shopping apps with easy to browse catalogs are becoming more and more popular.

The emergence of mobile commerce changes how brick and mortar businesses operate. It’s important to note that mobile commerce growth is steadily increasing hitting an estimated $284 billion or 45% of eCommerce at the end of 2021. The mobile payments market is also catching on. This means that the likelihood of people making mobile purchases on their smartphones is also huge.

Wide audience

The sheer number of mobile users is reason enough to motivate businesses to embrace eCommerce and introducing mobile shopping as a part of their sales strategy.

Enhanced user experience

Use experience is one of the main reasons for increased conversions. Various technologies can be used like AR that makes shopping experiences more immersive and interesting.

Customer support availability

With the aid of a chatbot and messenger app, business owners can support their customers even outside business hours. Customer support bots have grown in intelligence and intuitiveness making these bots more efficient in dealing with common queries.

Variety of payment methods

Customers have a number of payment methods when it comes to M-commerce. Whether it is a conventional credit card or PayPal, it can be integrated into the mobile store.

You can also read : Mobile App with Online Ordering for Your Local Business

With the entire world owning some or the other kind of mobile devices, businesses cannot afford to not have a mobile strategy. Mobile shopping is definitely becoming popular by the day and most businesses are reaping the benefits from going mobile!

Today, it’s hard to imagine shopping without the help of ratings and reviews about the products and services. According to consumer research conducted by Deloitte and Touche LLP, the majority of shoppers (around 75%) use reviews to discover and evaluate products. From food and beverage and apparel, to health and beauty, reviews play an important role in the buying process for customers.

Ratings and reviews impact everything

Shoppers today not only view ratings before they make a purchase, but also leave a review after they have purchased and used a product. Studies show that the number of reviews submitted increased nearly 11% year over year since 2019. With reviews, shoppers are not only converting faster, but are known to spend more money too. This lift in revenues per visitor has seen a steep rise in recent years. But, increasing sales and profits aren’t the only thing that reviews can improve for your business. Brand retailers have reported that reviews have an impact beyond the product pages online. Many times a good review directly converts into increased in-store sales too.

Ratings and reviews help shoppers make informed and confident purchases

A vast majority of shoppers research products online before going to the store to purchase them. Consumers often turn to ratings and reviews when they are in the decision making phase of the final purchase. Reading a positive review from an existing customer gives them the confidence that the product they chose is working well for others too. Studies have also shown that reviews have the ability to influence consumers to buy a more expensive product than they had planned.

Don’t forget to check: Gain Greater Business Reach With Lokaly Buyer App

Negative reviews and low ratings

You may be surprised to find that it’s not only the positive reviews that influence purchases. Many shoppers say that negative reviews are just as important in their decision to buy. It helps them build a pros and cons list (mentally, subconsciously) and the final decision to buy a product is based on complete information. This increases their confidence in their purchase and your product.

Having reviews displayed on your site is a great first step to winning over your customers. It improves one of the most valuable assets a business can have in today’s retail landscape – trustworthiness.

One of the biggest decisions you will make for your business is the choice of the eCommerce platform that is scalable and will ensure long term growth. The platform should also help customers that are engaging with your brand to reduce friction while they’re getting the product they need. Ensuring employees have what they need to implement campaign strategies and at the same time be ready to use without add on cost for maintenance and installation.

Whether you are a brick and mortar store with a strong local presence or are looking for an enterprise eCommerce solution, building one from scratch is out of the question! The time frame and the cost is simply too high for such an endeavour.

The good news is that there are a number of ready to use eCommerce solutions such as Lokaly that enable you to go online instantly. These solutions are highly customisable too. Being white labelled, you need not worry about how it will ‘look’ for your brand.

Lokaly is ready to use, white labelled eCommerce solution. It enables local stores to quickly go online by quickly upload the products and begin selling.

Some of the features of this marketplace are:

  • Completely White-label solution
  • Customized & Branded Solution on App Store
  • Your own Marketplace subscription model
  • Customizable Features
  • Increase your revenue
  • Ensure your business continuity in the Lockdown or stay home period

Lokaly can be completely customised to suit your business requirements. It’s the easiest and fastest way to reach your customers where they are – online. It not only helps you keep up with the latest in the online world, but also helps keep in compliance with the latest no contact delivery policies for the covid 19 rules. With customisations, you can make the app look, feel and serve your customers as your business requirements.

White label software comes as monthly or annual subscriptions. They are mostly available under the SaaS model. The seller company brands the model and offers it to clients and users as their own. Important tips for choosing the right software are given here.

  1. Decide on the type of software
  2. White label Design and programming Products: web design products, website builders, and web app design programs fall under this category of software.

  3. White label marketing software tools
  4. They range from lead generation tools to social media management, SEO tools, PPC tools, and reporting tools.

  5. Be on the same page
  6. Look for shared values and beliefs in partner agencies. Successful partnership build-up depends on smooth interchange and exchange.

  7. Consider the services provided
  8. Be aware of the range of services you can access and how they integrate with your needs. Look for systems that allow direct communication in your name and on your domain.

  9. Logo on reports
  10. Telephone conversations, online chats, and reports all carry your logo although they come from the parent agency.

  11. Plans for client interaction
  12. A conference bridge plan provides a neutral interaction space without revealing contact numbers.
    Direct calling plan offers a special contact number customers recognize as a company service number though managed by the parent agency.

  13. Confidentiality
  14. Ensure contractual obligation to maintain confidentiality during the contract and beyond. Look for a no poach clause.

  15. Trained professionals
  16. All client interaction comes from the parent agency. There is no scope for outsourcing such interaction. Only trained professionals employed by the parent agency are involved in client interaction.

  17. Extended non-disclosure
  18. Professionals involved in client interaction are under the same non-disclosure contract as the agency.

  19. Referrer blocking
  20. Brand protection needs referrer blocking systems to be put in place. Browser level blocking prevents source tracking. This ensures no trails are left for analytics to pick up.

Lokaly’s multi-store feature enables local businesses to operate multiple stores within a single panel. Sellers can personalize many aspects of each of the stores and control the access for each of the websites separately. This feature allows you to publish multiple eCommerce stores from a single product database. Store owners can target niche markets, carve out special offerings from their products, and publish special products on each store.

Here are some of the ways in which Lokaly can offer multi-store configuration:

  • Single Dashboard: Store owners can manage multiple stores efficiently using a single dashboard. Use a single database to allocate products, deals, discounts, shipping, and payment gateways to multiple stores.
  • Store-specific catalogue: Store owners can store specific catalogues to target various customer segments. Users can allot different products to each storefront effortlessly.
  • Price Overrides by store: The price override functionality based on stores and list the same products at different prices depending on the location or the deal offered at each store.
  • Store Selection: The store selection feature is available based on customer preferences.
  • Store Specific Discounts: Owners can offer store specific discounts to attract more customers on each store separately. Set up and track different discounts for each of the stores.
  • Store specific coupon codes: Create unlimited coupon codes for each store using the coupon code generator. Store owners also get the ability to create flash sales.
  • B2B: You can add B2B features like multi-seller to create more flexibility.
  • Diverse currency and language: Owners also get the ability to select different languages and currencies for each store.
  • Different payment gateways: Store owners can offer multi-store shopping carts with different payment gateways based on the geographical location of customers.

If your business is ready – Lokaly offers a ready to go live solution to go mobile quickly!