As smartphones become more accessible and high-speed internet is no longer a premium infrastructure in many countries, users are now directly connected to the internet. This easy access to the internet has given a boost to mobile shopping. Many brands are hence embracing mobile commerce on top of the eCommerce platforms. Shopping apps with easy to browse catalogs are becoming more and more popular.
The emergence of mobile commerce changes how brick and mortar businesses operate. It’s important to note that mobile commerce growth is steadily increasing hitting an estimated $284 billion or 45% of eCommerce at the end of 2021. The mobile payments market is also catching on. This means that the likelihood of people making mobile purchases on their smartphones is also huge.
The sheer number of mobile users is reason enough to motivate businesses to embrace eCommerce and introducing mobile shopping as a part of their sales strategy.
Use experience is one of the main reasons for increased conversions. Various technologies can be used like AR that makes shopping experiences more immersive and interesting.
With the aid of a chatbot and messenger app, business owners can support their customers even outside business hours. Customer support bots have grown in intelligence and intuitiveness making these bots more efficient in dealing with common queries.
Customers have a number of payment methods when it comes to M-commerce. Whether it is a conventional credit card or PayPal, it can be integrated into the mobile store.
You can also read : Mobile App with Online Ordering for Your Local Business
With the entire world owning some or the other kind of mobile devices, businesses cannot afford to not have a mobile strategy. Mobile shopping is definitely becoming popular by the day and most businesses are reaping the benefits from going mobile!
One of the biggest decisions you will make for your business is the choice of the eCommerce platform that is scalable and will ensure long term growth. The platform should also help customers that are engaging with your brand to reduce friction while they’re getting the product they need. Ensuring employees have what they need to implement campaign strategies and at the same time be ready to use without add on cost for maintenance and installation.
Whether you are a brick and mortar store with a strong local presence or are looking for an enterprise eCommerce solution, building one from scratch is out of the question! The time frame and the cost is simply too high for such an endeavour.
The good news is that there are a number of ready to use eCommerce solutions such as Lokaly that enable you to go online instantly. These solutions are highly customisable too. Being white labelled, you need not worry about how it will ‘look’ for your brand.
Lokaly is ready to use, white labelled eCommerce solution. It enables local stores to quickly go online by quickly upload the products and begin selling.
Lokaly can be completely customised to suit your business requirements. It’s the easiest and fastest way to reach your customers where they are – online. It not only helps you keep up with the latest in the online world, but also helps keep in compliance with the latest no contact delivery policies for the covid 19 rules. With customisations, you can make the app look, feel and serve your customers as your business requirements.
Developing an excellent product and a great sales strategy is only half the battle won for a business. Providing good customer support after you have sold a product is also important. Shopping is not merely a transaction – the entire experience counts. By providing excellent customer support you can offer your customers better experiences while shopping with your brand. Shoppers that ‘feel good’ while making a purchase, will definitely be back for more.
Customer support empowers customers through the entire purchasing process and post purchase experiences. It helps you better assist customers who are interested in purchasing your product by offering quick and accurate answers. Next, it is also useful during the purchasing process. You can provide customers with orders, errors while placing orders, or provide better package tracking details. Lastly, you can offer customers with support if they face any issues post purchase. You can make cancellations and returns easy to process or offer the ability to exchange faulty products.
A good product or service can only get you so far. If you add good customer support to the equation, the value of your offering as well as your brand instantly increases. It also has the potential to reduce negative reviews. This added value translates to increased revenue and customer retention.
With customer support, businesses can offer a lot more than sales transactions. You can give them a reason to love your products and your business!
White label software comes as monthly or annual subscriptions. They are mostly available under the SaaS model. The seller company brands the model and offers it to clients and users as their own. Important tips for choosing the right software are given here.
White label Design and programming Products: web design products, website builders, and web app design programs fall under this category of software.
They range from lead generation tools to social media management, SEO tools, PPC tools, and reporting tools.
Look for shared values and beliefs in partner agencies. Successful partnership build-up depends on smooth interchange and exchange.
Be aware of the range of services you can access and how they integrate with your needs. Look for systems that allow direct communication in your name and on your domain.
Telephone conversations, online chats, and reports all carry your logo although they come from the parent agency.
A conference bridge plan provides a neutral interaction space without revealing contact numbers. Direct calling plans offer a special contact number that customers recognize as the company’s service number.
contractual obligation to maintain confidentiality during the contract and beyond. Look for a no poach clause.
All client interaction comes from the parent agency. There is no scope for outsourcing such interaction. The parent agency employs only trained professionals to interact with clients.
Professionals involved in client interaction are under the same non-disclosure contract as the agency.
We need to put referrer blocking systems in place for brand protection. Browser level blocking prevents source tracking. This ensures no trails are left for analytics to pick up.
Local departmental stores are the most popular businesses and dominate the market in a particular area. The main reason is their accessibility and simple approach, hassle free buying experiences, friendly behaviour and most importantly, emotional attachment of the customers.
Especially for regular customers, it’s a matter of trust and loyalty. However, this model of operation is highly contact-based.
Times have changed and there is a need to change this model of operation too. With the increasing emphasis on contactless operations for local businesses, how can local businesses maintain their existing customer base’s loyalty and trust?
The answer is – by offering them with easier and convenient means to contact them without actually visiting the store. Lokaly offers exactly this.
In a contactless safe distancing world, Lokaly helps take your local store online and helps keep your regular customers. You can instantly take your products online and accept online payments too.
Here’s what you get with Lokaly:
create your very own store. You can completely rebrand Lokaly with your specific branding requirements.
Although you can simply download and use it as-is, Lokaly can also be customized if needed. You can add your store specific features that caters to your customer base.
Many people believe that mobile applications are usually expensive. Lokaly challenges this notion by offering affordable alternatives. With Lokaly, you can pay as you go!
If your business requires features not built into the product, we can customize it to include the features you need.
Apart from your regular customers, a mobile store will enable you to increase your customer base and revenues!
Ensure your business continuity in the Lockdown or stay home period – sign up for a solution that can take your business online within a few clicks!
Using the latest technology in e-commerce significantly boosts a company’s chances to become a market leader. The latest technology can offer innovative solutions for enticing customers online. One such technology is Flutter, which takes cross-platform app development to a new level. Some of the main benefits of selecting flutter for e-commerce mobile application development are:
In today’s competitive business landscape, speed matters above all. The use of cross-platform app development allows reducing the time to market. The product can be released sooner and the app will be available on two devices – Android and iOS while performing like a native app – stable and reliable.
It’s known that the release of the application is just the beginning. Maintenance of the application is a large part of the process. It’s time consuming and it costs you too. Flutter’s apps solve these problems as well. In Flutter, adding new features and fixing bugs is easy. There are plugins and widgets available to accommodate any new features you want to.
This is one of the most important advantages of Flutter. Because it is cross-platform, two separate teams need not be hired to develop the e-commerce app. So, it saves costs. Developing an app on flutter requires less financial, human and material costs than developing a native application.
With the focus on the end user, many companies focus on immersive user experiences. Flutter has a wide range of tools and widgets to help design flexible and advanced UI features.
Many companies are apprehensive about creating new apps and discard the old ones. Flutter is flexible and enables you to embed code even in the native mode. Flutter has many more benefits. The transition to cross-platform development is gradual, but a less painful process for businesses.
Flutter is stable, reliable and definitely an option for businesses who wish to move to mobile e-commerce – soon!
Lokaly is an e-commerce app and built using Flutter technology.
Lokaly is a ready-to-use marketplace that allows local businesses, including departmental and grocery stores, to take their store online with just a few clicks.
we implemented this solution for a US based grocery store for delivery service to their local customers.
The client was able to take grocery delivery to the next level via a website and mobile app to give their customers the convenience of shopping south Asian groceries online.
The solution also provides fast and contactless payments which are a need of the hour.
Lokaly offers a white label solution which is completely re-brandable and customizable too.
With Lokaly, customers could create an online store – complete with products, colour palette, logo, currency options and a lot more re-branding options were added. The customer could add all their branding and personalization elements easily to set up shop online.
Lokaly is a ready product with excellent features to help businesses who wish to go to market quickly. Rather than spending months on the development of an eCommerce platform from scratch, Lokaly offers departmental stores and grocery stores a ready-to-use and ready-to-launch platform. Businesses can instantly upload products and begin selling!
Although Lokaly is a ready-to-use platform, it also offers a means to customize features as per your business requirements.
Despite the pandemic and the lockdown that shut down the whole world, client saw an opportunity that could enable them to keep in touch with their customers. Creating an online presence instantly enabled them to take their grocery store online.
Lokaly has many such successful implementations. For more information about our products and services, feel free to email us at info@lokaly.in or call +91 79 40007881. Our experts will be happy to assist you with your requirements.
Lokal stores form a high percentage of local businesses – anywhere in the world. These local stores offer a simple approach, friendly customer service, and hassle free buying experiences. Many times, these local stores also offer door-step delivery, easy pick-up, and emotional attachment with the local residents within that particular area.
But, ever since the pandemic shut the world down in early 2020, local stores were the first to shut down. These local stores such as grocery, vegetable and fruit stores, and pharmaceutical stores were the first to get impacted as customers couldn’t go out and they had no immediate means to go online to take orders and deliver goods. This is exactly where Lokaly can help.
Lokaly ensures that customers get easier access to their favourite stores and adhere to the safe distancing rules by making online payments too.
Now where businesses are moving towards delivering the best customer experience with the help of Advanced technology. Using Artificial Intelligence or AI it is possible. Different form of AI provides predictive analysis, understands customer’s behaviour and shopping patterns. Based on that businesses can sense and predict their customer’s needs accurately on very large scale.
This is how Lokaly – Super App help their sellers to provide new kind of customer service and sell based on proven future trends and analytics.
“Restaurants are Looking Beyond…”, says an article by The Economic Times. Restaurants are now adopting platforms that charge lesser commission fees compared to dominant food aggregators. Asking for high commission and masking consumers’ data, restaurants are moving to marketplace-based platforms. These changes (aka savings from hefty commission %) will be rewarded to consumers as discounts on their online orders. This is going to enable a more modest and effective model – Direct to Consumer (D2C).
When businesses opting for ready-made solutions, where they can save cost, get access to their consumers’ data and manage online business easily. Lokaly is a ready-made and transparent solution for small to large businesses. Lokaly has partnered with 30+ restaurants based in Ahmedabad. Also, Lokaly has developed solutions for some famous brands in the USA. Lokaly provides free trial and support to sellers to know the platform better.
eCommerce has been around for quite some time now, but mCommerce has recently taken a dominating place. Mobile internet usage has exceeded desktop usage by 51% and over two-thirds of the world population owns a smartphone. As more and more people adopt smartphones, mobile commerce too accounts for a significant portion of the eCommerce market.
Evidently, mobile commerce or mCommerce is the future and businesses are hopping on the bandwagon to take advantage of this exponential growth. Well, the Majority of the customers are spending more and more time on mobile phones and mCommerce is the one way businesses can reach them – directly.
How can Lokaly keep you ready for a mobile future?
Lokaly is a mCommerce platform which enables store owners to quickly and conveniently create a mobile store and start selling! Moving from brick and mortar stores to a mobile commerce store was a huge challenge – simply because creating a strong and robust backend and a ready to use frontend was both times consuming and pricy. Many local stores and businesses hesitated to even think about the mobile option. But, Lokaly eliminates any hesitation the users may have while taking the leap from bricks to clicks.
Lokaly enables local departmental stores to quickly go mobile and reach out to their mobile customers. It also has convenient features for maintaining a khata (credit) for regular customers.
There’s no doubt that mobile is the future – not only for eCommerce but also for all businesses. The sooner businesses work on mobile solutions the better prepared they will be for the future. If you are a local business looking for a ready mobile commerce solution, take a look at our ready to go live product – Lokaly!
